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Thread: Import 2nd tcServer installation into AMS

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  1. #1
    Join Date
    Sep 2009
    Posts
    19

    Default Import 2nd tcServer installation into AMS

    I have tcServer installed on windows and a separate install on unix.

    i can view the server info from the unix AMS console. How can i import the windows tcserver info as well into the Unix AMS console. so that i can have all the server info in one place.

    I tried using the 'New Platform' screen but am not able to select any 'Platform Type' drop down, as i have this empty?

    Is there another way to get to this?

    Thanks

  2. #2
    Join Date
    Oct 2008
    Location
    Melbourne, Florida
    Posts
    80

    Default

    Quote Originally Posted by paulstadler View Post
    I have tcServer installed on windows and a separate install on unix.

    i can view the server info from the unix AMS console. How can i import the windows tcserver info as well into the Unix AMS console. so that i can have all the server info in one place.

    I tried using the 'New Platform' screen but am not able to select any 'Platform Type' drop down, as i have this empty?

    Is there another way to get to this?

    Thanks
    Hi Paul,

    You just need to install the AMS agent on the windows system and point the agent to the AMS server running on unix. The agent will pick up the windows tc Server and it will show up in the Auto-discovery portlet on the dashboard screen.

    -Jason

  3. #3
    Join Date
    Sep 2009
    Posts
    19

    Default

    Hi Jason

    I have already installed it on windows. Is there any prop file that i need to change to reflect the unix ip/port? is it agent.properties under the agent folder?

    I dont see any prop that i can change.

    Are u referring to the commented ones?

    #agent.setup.agentIP=*default*
    #agent.setup.agentPort=*default*

    not sure what these are for

    #agent.setup.camIP=localhost
    #agent.setup.camPort=7080


    or should i be setting

    agent.listenIp
    agent.listenPort


    thanks

  4. #4
    Join Date
    Oct 2008
    Location
    Melbourne, Florida
    Posts
    80

    Default

    Quote Originally Posted by paulstadler View Post
    Hi Jason

    I have already installed it on windows. Is there any prop file that i need to change to reflect the unix ip/port? is it agent.properties under the agent folder?

    I dont see any prop that i can change.

    Are u referring to the commented ones?

    #agent.setup.agentIP=*default*
    #agent.setup.agentPort=*default*

    not sure what these are for

    #agent.setup.camIP=localhost
    #agent.setup.camPort=7080


    or should i be setting

    agent.listenIp
    agent.listenPort


    thanks
    Paul,

    When you installed the agent on windows and ran the agent the first time (Must be run from the command line), it should prompt you for setup criteria (ports, user, etc.). If you run the agent from the service manager, you will not see the setup prompts and it will not register correctly.

    -Jason

  5. #5
    Join Date
    Sep 2009
    Posts
    19

    Default

    Jason

    Thanks for the clarification. So there is no way to pull an existing server into AMS. We need to reinstall the agent.

    Thanks

  6. #6
    Join Date
    Oct 2008
    Location
    Melbourne, Florida
    Posts
    80

    Default

    Quote Originally Posted by paulstadler View Post
    Jason

    Thanks for the clarification. So there is no way to pull an existing server into AMS. We need to reinstall the agent.

    Thanks
    Paul,

    Not sure what you mean by needing to reinstall the agent for an existing server.

    You should not have to reinstall the agent ever. When the configured agent runs, at startup and polls every 15 mins (configurable in the agent.properties), it does a scan of the machine it is running, trying to discover all the "known" AMS applications that are running. It should be finding the tc Server you have previously installed, if it is running. If not, there might be another issue causing it not to be found.

    -Jason

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