Drools (JBoss Rules) with Spring MVC/Web Flow

[keith123]

I am beginning work on a help desk type web application where the user will be asked questions, then based on their answers move to another question and then finally be given a response from the system. I have been thinking about using a business rules management system (BRMS) like drools (JBoss Rules) to handle the requirements. I have some simple examples working in my app were I execute a rule, change some data, and print to the standard out. Now I want to be able to have the user answer a yes/no question then based on their answer be sent to another page to answer another yes/no question etc...

I am trying to determine if a BRMS like Drools is the sort of technology I should be using. I am looking for examples/best practices of BRMS that are heavily view based that use Drools with Spring based view technology (MVC/Web Flow). Any suggestions on this manner would be helpful.

Spring 2.5.5
Spring Modules 0.9 (using jsr94)
Spring Web Flow 1.0
Drools 4.0.7
Hibernate 3.2.6

Thanks,

Keith

[scott_hwa]

I am also interested if anyone in the Spring community has done a Call Center application with Drools.

[Jabberz]

I think you want a Business Process Management (BPM) system, rather than a BRM.

[keith123]

Any suggestions for Business Process Management (BPM) systems that would integrate with Spring? Also do you know of any resources or examples that would be helpful?

Thanks,

Keith

[Jabberz]

Spring Modules has support for jBPM.

Other BPM vendors, such as Aqualogic BPM, have a pretty easy to use web service API that you should be able to use with Spring Remoting or Spring-WS